Detail
Native German speaking Customer Service Representative (PN)
Vacancy number 7354
Den Haag reference 20100322-PN
company description
International company in fashion industry, based close to Leiden, the Netherlands.
job description
The daily tasks will be focussed on pro-actively maintaining the relationship with our customers and sales agents in Germany.
Responsibilities:
- Stock Order entry & follow up
- Responding to customer queries by telephone or email
- Handling customers complaints and returns
- Invoicing and issuing credit notes
- Order allocation
- Plan deliveries in conjunction with the sales and shipping department
- Responding to sales reps by telephone and email
- Reporting: stock reports, delivery schedules, sales reports
- related administrative tasks
requirements
We are looking for a candidate with administrative experience and affinity with fashion.
- MBO level
- Native German, fluent in spoken and written English
- Computer skills:
- Good in MS Office
- Advanced MS Excel skills are a plus
- Pro-active and flexible attitude
- Work well under stress
- Accuracy and well organized character
- Accurate administrations skills
- Fulltime (40 hrs)
salary indication
Salary between EUR2000-2100 gross.
selection procedure
If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge.
IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Please register yourself by filling in your personal details and attaching your CV on https://flexweb.undutchables.nl/.
Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.
We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.